Saurer customers are looking for the perfect product each and every day – a product capable of convincing the market through high quality and a good price. Only excellent machines which undergo maintenance work regularly can guarantee consistent yarn characteristics and a fully utilised production capacity in the long run. Being able to get Original Parts swiftly and reliably is key for such a long-term success!
More than 100 specialists and a closely-woven net of service points, warehouses for Original Parts and repair workshops make sure the Saurer Twisting Solutions Original Parts Service is at its peak. Saurer is always close thanks to its 11 locations and service partners in countries like Germany, France, Italy, the USA, Turkey, Iran, Pakistan, India, China and Taiwan. Furthermore, more than 50 highly qualified and experienced business partners assist our customers in nearly 100 countries with contact persons and individual support for each customer.
Approximately 18.000 Original Parts for every machine are constantly at the ready. By applying upgrades and enhancements, Saurer engineers make sure that even machines of the first generation are able to continue running smoothly for the years to come.
Only certified suppliers are allowed to work with Saurer Twisting Solutions when it comes to the production of Saurer Original Parts. Each and every product is checked carefully and has to undergo a demanding screening process including specific tests of quality – because only the best quality of our Original Parts can guarantee the highest benefit for the customer!
The main goal of the Saurer Twisting Solutions Original Parts Service is to minimise machine breakdowns. Well-known forwarders transport the Original Parts as quick as possible and reliably to every part of the world. Finding the correct Original Part is greatly facilitated by our customer portal Secos 2.0!
This online service provides the customer with all the important information concerning their machines – Original Parts for every machine type can be found easily thanks to picture catalogues and bought directly through the integrated e-shop. The range of information is complemented with an ordering history of four years and current Saurer Twisting Solution news as well as special offers.
Now, after the effects of the Corona pandemic, the Saurer Twisting Solutions Original Parts Service is prepared more than ever to provide our customers with the best service possible for competing in the international market.
Contact us now or directly create your account!
In case you have any suggestions or wishes, please do not hesitate to contact us – we are looking forward to receiving your feedback at originalparts.twisting.kr@saurer.com
